Operations Management 1e by Gerard Cacho

Operations Management 1e by Gerard Cacho

Print ISBN: 9781259142208, 1259142205

eText ISBN: 9781259148392, 1259148394

By: Gerard Cachon

Publisher: McGraw-Hill Higher Education

Print ISBN: 9781259142208, 1259142205

eText ISBN: 9781259148392, 1259148394

Edition: 1st

Copyright year: 2017

Cachon 1e is designed for undergraduate students taking an introductory course in operations management. This text will share many of the strengths of Matching Supply with Demand: An Introduction to Operations Management (3e).Operations Management by Cachon comprehensively spans the relevant domain of topics is accessible to a typical undergraduate student (i.e. limited real world business experience) incorporates the latest research and knowledge and provides thorough pedagogical support for instructors along with innovative learning support for students. Connect is the only integrated learning system that empowers students by continuously adapting to deliver precisely what they need when they need it and how they need it so that your class time is more engaging and effective.

Preface

This introductory-level operations management title provides

the foundations of operations management. The book

is inspired by our combined 30 years teaching undergraduate

and MBA courses and our recent experience teaching thousands

of students online via Coursera.

Seeing the need for a title different from our (highly successful)

MBA textbook, we developed this new book for

undergraduate students and the general public interested

in operations. To engage this audience, we have focused our

material on modern operations and big-picture operations.

Modern operations means teaching students the content they

need in today’s world, not the world of 30 or 40 years ago. As

a result, “services” and “global” are incorporated throughout,

rather than confined to dedicated chapters. Manufacturing, of

course, cannot be ignored, but again, the emphasis is on contemporary

issues that are relevant and accessible to students. For

example, a Materials Requirement Planning (MRP) system is

important for the functioning of a factory, but students no longer

need to be able to replicate those calculations. Instead, students

should learn how to identify the bottleneck in a process and use

the ideas from the Toyota Production System to improve performance.

And students should understand what contract manufacturing

is and why it has grown so rapidly. In sum, we want

students to see how operations influence and explain their own

experiences, such as the security queue at an airport, the quality

of their custom sandwich, or the delay they experience to

receive a medical test at a hospital.